We’ve made several improvements to make it more clear how we track Git users and added support for excluding pull requests created by specific users. 

Git Users include anyone in your GitHub, GitLab, Bitbucket, or Azure DevOps organization. You can view a list of Git Users in your organization’s Settings under the Git Users tab.

Git Users include both Current and Past users contributing to repositories in your organization. Past Git Users are included in your historical data.

You can manually exclude pull requests created by managers, product managers, designers, and other Git users outside of engineering. Reviews and approvals from these users will still count towards the progress of your pull requests to preserve accuracy (e.g. calculating Time to Review), but they will not factor into contributor-based metrics (e.g., Developer, Reviewer, and Contributor counts).

Pull requests created by bots are automatically excluded from your data. Their reviews and other pull request activity are not factored into any metrics. If we are unable to automatically detect bots in your Git organization, you can manually exclude all pull request activity from those users.

Open source contributors are also automatically excluded from your data. An open source contributor is any user that is not an organization member and only contributes to public repositories.

If you have any questions, please reach out to us at support@software.com.